Andreas Miller-Schmidt

Customer Support Manager at ZeniMax Online Studios

Andreas Miller-Schmidt is a Customer Support Manager at ZeniMax Online Studios, where a strong emphasis on customer satisfaction and team success has been demonstrated through effective leadership and strategic operations enhancement since April 2019. Prior experience includes a similar role at re:3D, contributing to customer satisfaction for premium 3D printer products, and leadership positions at Six Foot, which involved managing customer support and Zendesk administration. Additionally, experience at ArenaNet LLC and Valve Corporation focused on game support, localization, and technical assistance, alongside early roles in technical support and office operations. Andreas holds a Vordiplom in Computer Science from the University of Bremen and a Database Administrator Certificate from Bellevue College.

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Baltimore, United States

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ZeniMax Online Studios

ZeniMax Online Studios (ZOS) was established in 2007 to become a leading developer of online games. Since then, we’ve attracted some of the most talented veterans in the industry, building an environment that embraces innovation and collaboration. In April 2014, we launched The Elder Scrolls Online, our debut title, bringing a massively multiplayer experience to the celebrated Elder Scrolls series for the first time. At ZOS, you will be part of an innovative environment that embraces new and different ideas. We are a passionate and enthusiastic bunch who love video games, particularly MMOGs. We have incredibly talented individuals who are empowered to create, challenged to learn, and encouraged to lead. It’s the ideas, virtuosity, and leadership of these individuals that ensure ZOS’s continued success. We love games, and we’re enthusiastic about building a superior product. We are urged to eliminate all obstacles that may hinder our ability to develop a unique genre-defining style of gameplay. All of this means more opportunities for you to unleash your ingenuity, passion, collaboration, and dedication while working alongside some of the industry’s finest. Nestled in Hunt Valley, Maryland, ZOS is in a wonderful location. Only a few hours from the beach in summer, skiing in winter, and right next to all the great museums and attractions of Washington, DC, it offers something for everyone. We enjoy an active development community with several nearby studios and a great location. Check out our jobs page and find out what opportunities we have for you: http://jobs.zenimax.com/locations/view/7