Zenith Bank
Omo Imoukhuede has over 17 years of experience in customer service and digital engagement within the banking sector, currently serving as the Head of ZenithDirect at Zenith Bank Plc since January 2006. In this role, Omo manages customer engagement across various digital platforms, providing insights for product development based on customer trends. Previously, as the Head of Customer Service (Domestic Operations), Omo oversaw over 30 staff members and facilitated large-scale training programs on exceptional customer service. Omo’s career began at Minaj Broadcast International as a Producer/Presenter, showcasing African music through a live daily show. Omo holds a Bachelor of Arts degree in Communication & Language Arts from the University of Ibadan.
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Zenith Bank
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Zenith Bank is a global financial services provider with presence in Nigeria, the United Kingdom, Ghana, Sierra Leone and Gambia. Operating from our head office in Lagos, Nigeria, they have a network of over 500 branches and business offices in prime commercial centres in all the states of the Federation and the Federal Capital Territory (FCT), Nigeria as well as representative offices in South Africa and China.