Zenklub
Camila Alves is a seasoned Customer Success Manager with extensive experience in managing enterprise client portfolios, partnerships, and data-driven insights. Currently serving as a Senior Customer Success Manager at Zenklub since October 2022, Camila focuses on ongoing client relationships, retention, expansion, and the development of tailored projects that integrate emotional health data with client-provided information. Previously, at Stilingue from January 2021 to October 2022, Camila excelled in personalized customer service, strategic account management, and enhancing the client journey from onboarding to renewal. Camila also led efforts to improve client satisfaction metrics and conducted thorough analyses of customer interactions to drive success.