Shedrick Hunter

Shedrick Hunter is an experienced professional in field operations and customer service management, currently serving as the Field Operations Manager at Zentro Internet since August 2023. Prior experience includes roles as Director of Field Operations and Sr. Manager of Call Center Operations at GigaMonster Networks from September 2020 to September 2023, and Contact Center Director at Sequence Health LLC from March 2013 to July 2020, where responsibilities involved operational strategy, performance review, and quality assurance. Earlier in the career, Shedrick held the position of Customer Service Supervisor at Verizon Wireless from 1999 to 2012, where leadership in customer service operations and employee engagement was key. Education was completed at the University of Phoenix.