Dylan Smith

Dylan Smith is an accomplished professional with extensive experience in operations and customer success, currently serving as the Operations & Customer Success Lead at Zenus, Inc. since January 2024, a company focused on ethical facial analysis technology. Prior to this role, Dylan spent over a decade at The University of Texas at Austin, including positions as Program Manager for the historic Cactus Café and Senior Student Programs Advisor, where responsibilities included designing and executing large-scale events for a student body exceeding 50,000. Previous experience includes serving as the Assistant Director for Student Activities & Programming at Shippensburg University and as a Graduate Assistant for Union Productions & Club Downunder at Florida State University. Educational background includes a Gold Seal Certificate in Project Management from The University of Texas at Austin, a Master's degree in Higher Education from Florida State University, and a Bachelor's degree in English, Business, and Creative Writing from Lehigh University.