Rochelle Crockett

RoChelle Crockett is an experienced professional with a diverse background spanning over three decades. Currently serving as the LMS / Helpdesk Technology Support Specialist at ZERO TO THREE since December 2018, RoChelle oversees the Zendesk ticketing and Learning Management System environments, managing a 24X7 multichannel helpdesk environment and onboarding team members for optimal customer service. As a licensed Realtor since January 2003, RoChelle has extensive experience in new home sales and represents a wide array of clients in Maryland and Washington DC. Prior roles include Information Technology Project Coordinator at the United Nations Foundation, where project management skills were honed, and Office Administrator at the National PTA, focusing on office efficiency and policies. Earlier career highlights include office management at VERITAS Software and travel management at USAID. RoChelle holds a high school diploma from Largo High School in Largo, Maryland.