Zero Variance
Christopher Engstrom boasts extensive experience in operations management across various companies. As the Director of Operations at Zero Variance by Ubiquity since April 2020, Christopher has been instrumental in overseeing operational strategies. Previously, Christopher held the position of Senior Operations Manager at KM2 Solutions from May 2017 to September 2019 and served as Division Manager at Alorica from September 2015 to April 2017. Further experience includes working as an Account Manager at Sykes from July 2013 to September 2015, Program Specialist at First Call Resolution, LLC from April 2012 to June 2013, and Operations Manager at Xerox from February 2010 to April 2012.
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Zero Variance
Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.