Zero Variance
David J. Pineda is an experienced professional in campaign management and workforce management, currently serving as a Campaign Manager and Workforce Management Specialist at Zero Variance since May 2018. In this role, David oversees productivity and service levels across sites in Honduras and Guatemala. Prior to this, David was a Team Manager and Sales Manager at Myron from June 2012 to August 2016, where management of sales teams focused on promotional items was a key responsibility. David holds a degree in Marketing from CEUTEC, obtained between 2011 and 2020, complemented by a background in business administration and management.
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Zero Variance
Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.