Zero Variance
Federico joined Zero Variance in 2006 and leads software development and technical solutions teams delivering engineered solutions for our clients. He has more than 16 years of experience supporting large multinational contact center firms with enterprise software solutions driving sophisticated database administration and reporting solutions. Federico directs Zero Variance development teams in Argentina, Honduras, and Sri Lanka as well as providing corporate oversight for our Latin American operations. He studied system engineering at the UTN University in Cordoba Argentina.
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Zero Variance
Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.