Zero Variance
A licensed attorney, Josh joined Zero Variance in 2009 and oversees delivery for our finance, insurance, and partner relationships, working with the world’s largest banking and insurance institutions. As our compliance officer, he maintains responsibility for our PCI certifications and SOC requirements as well as supporting our clients with government regulation compliance. Josh holds economics & political science degrees from the University of Pittsburgh and a Juris Doctorate from the University of Colorado.
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Zero Variance
Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.