ZigZag Global
EJ Gravino is a seasoned project manager with extensive experience in localization and customer care management. Currently serving as Project Manager for Localization at ZigZag Offshoring since March 2023, EJ manages end-to-end project processes, including stakeholder engagement and delivery. Previously, as Project Management Lead at Cognizant for nearly two years, EJ specialized in localization for a major global search engine. Prior roles include Customer Care Manager at VOFFICE Philippines Inc., Contact Center Supervisor at Star Cruises, and various team leadership positions at CSS Corp, where EJ oversaw teams in voice, email, and chat support. EJ began a career in customer service with roles at Northwest Inn, Teleperformance, and Teletech. EJ holds a Bachelor of Science degree in Hospitality Management from the University of Saint La Salle.
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ZigZag Global
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ZigZag Global builds powerful partnerships that multiply impact in every aspect of life - clients, stakeholders, employees, and the community. We source, onboard, and support exceptional talents to partner with exceptional businesses. ZigZag Global partnerships are powered by performance, integrity, and agility that exponentially decrease input and increase output. The result is more opportunities for you to focus on - more impact on your business and life. We’re honored to be working with 40+ partners across the globe, supporting businesses in Australia, New Zealand, United States, United Kingdom, Singapore, China, and Japan.