Cassie Bebbington

Cassie Bebbington is an experienced professional in customer experience management and collections, currently serving as Team Lead for Customer Experience at Zip Co since November 2020. Prior roles include being a Collections Specialist and Collections Associate at Zip Co, enhancing debt recovery processes and customer service. From February 2017 to October 2020, Cassie worked at GoGet Carshare as a Recovery Specialist, where responsibilities included vehicle recovery organization, fraud identification, and debt recovery, as well as serving as a Member Services Specialist. Earlier experience includes a Technical Specialist role at Apple, providing customer support and troubleshooting for Apple products, along with positions at Cubic Transportation Systems and Kosmic Sound, focusing on customer service and online sales.