Matthew Gonzalez

Matthew Gonzalez is an experienced Technical Support Engineer currently working at Zip since March 2023, following a tenure at Blend where responsibilities included resolving complex Tier 2 escalations and leading office hours for tier 1 agents. Previous experience as a Technical Support Specialist at Blend involved providing technical assistance and ensuring high-quality customer support. Additional roles include Technical Support Representative at Vagaro Inc, where software and hardware issues were resolved, and Marketing Consultant and Digital Marketing Intern at RealtyMogul, focusing on documentation and digital marketing tasks. Career foundations were built at Wolf, Rifkin, Shapiro, Schulman & Rabkin, LLP as a Legal Assistant/Paralegal and in earlier legal roles. Matthew holds a Bachelor of Arts in Broadcasting and Electronic Communication Arts from San Francisco State University.