Zonar Systems
Callen Duy is a seasoned professional with extensive experience in product support and customer service, currently serving as Sr. Manager - Product Support at Zonar Systems since 2015. Responsibilities include overseeing a support team for quality assurance testing of Zonar Log's ELD solution, managing a successful AOBRD to ELD transition initiative, and redesigning the support ticket process for improved issue resolution. Callen also collaborates closely with project management and development teams to ensure comprehensive support throughout the product life cycle. Previous roles include positions in technical support, quality assurance, and customer service, with a strong focus on training, troubleshooting, and enhancing customer experiences. Callen holds educational credentials from Estrella Mountain Community College and Glendale Community College.
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Zonar Systems
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Founded in 2001, Zonar has pioneered smart fleet management solutions throughout vocational, pupil, mass transit and commercial trucking industries. Zonar helps fleets of all sizes maximize the use of their assets with solutions dedicated to improving compliance, efficiency, maintenance, ridership visibility, safety and tracking. Cloud-basedservices with open API's drive Zonar's smart fleet solutions by making it easy for fleet owners and managers to stay connected to their fleets and drivers and operators to dispatch. Headquartered in Seattle and majority-owned by technology company Continental, Zonar also has a Technology Development Center in downtown Seattle, a regional office in Cincinnati, and a distribution center outside of Atlanta. For more information about Zonar, go to www.zonarsystems.com