Zoomin
Elad Heart is a seasoned professional with extensive experience in solution architecture and product management, currently serving as a Solutions Architect at Zoomin since December 2021. Prior to this role, Elad held positions as a Solution Architect at Asperii and ClickSoftware, where responsibilities included project leadership for various implementations, particularly in logistics and scheduling for prominent clients such as Ziggo and Wartsila. Elad's career also includes a significant tenure at SAP as a Product Owner and Senior Technical Consultant, and initial programming experience at Intime, Baran. Elad earned a Bachelor of Science degree in Information Systems Engineering from Ben-Gurion University of the Negev between 2001 and 2004.
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Zoomin
Zoomin is transforming how companies and their customers gain value from documentation. Zoomin’s intelligent platform ingests all your content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking, including your documentation portal, service cloud, community, or right inside your product. Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey. By innovating the way users experience content, Zoomin helps your customers independently find the answers they need while empowering support agents to deliver fast, relevant and efficient support.