ZS
Mark "Bo" McManus Jr. is a seasoned professional in experience design, currently serving as the Senior Experience Design Lead at ZS since August 2018, where leadership of a global team of over 130 individuals encompasses the Customer Engagement vertical. McManus has successfully grown the design team from one to 18 diverse professionals across multiple countries. Previous roles include User Experience Architect at Grainger and Gamut, and Head of User Experience at Strike, among others. McManus is also the founder of McManus Acres, an educational initiative focused on informative experiences. Holding a Master’s Degree in Human Computer Interaction from DePaul University and a Bachelor of Science in Human Resources from Appalachian State University, McManus possesses a strong academic background complementing extensive industry expertise.
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ZS
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ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. We leverage our deep industry expertise, leading-edge analytics, technology and strategy to create solutions that work in the real world.