Zscaler
Shane Singh is a seasoned professional in global support and customer success with extensive experience in leadership roles across multiple organizations. Currently the Senior Vice President of Global Support at Zscaler, Shane previously held prominent positions at Sophos, including Senior Vice President of Global Support & Customer Success, Regional Vice President of Support Services for the Americas, and Senior Director of Support Services for the Americas. Additionally, Shane served as the Senior Vice President of Customer Success, Support & Operations at Vision Critical and held various roles at Blackboard, culminating in Sr. Manager Client Support. Shane completed studies at the British Columbia Institute of Technology from 1998 to 2000.
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Zscaler
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Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.