Zscaler
Tomokazu Kawake is an accomplished professional with extensive experience in technical account management and support services across various organizations. Currently serving as Team Manager for the Technical Account Management Team at Zscaler since November 2022, Tomokazu leads post-sales technical support and account management initiatives. Previously, Tomokazu held the role of Support Team Manager at DataRobot, where responsibilities included partner and end-user communication, as well as technical support engineering. Tomokazu has also managed technical support teams for Webroot and IBM, focusing on service delivery, performance monitoring, and customer relations. Education includes a degree from the University of South Australia and The University of Queensland.
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Zscaler
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Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.