Callum Duncan

Callum Duncan is a seasoned professional with extensive experience in customer services and consulting within the technology sector. Currently serving as Senior Vice President of Customer Services at Zuora since October 2012, Callum has successfully led the expansion of the Global Center of Excellence, managing teams across multiple continents and spearheading the development of subscription-based service offerings. Previous roles include Senior Manager of Client Engagements at OnLive, where Callum managed major strategic accounts, and Senior Engagement Manager at Microsoft, focusing on cloud-powered speech services. Callum's career also includes significant positions at Tellme Networks and DST Innovis, with a strong foundation in program management and client relations. Callum holds a Bachelor of Economics from the University of Adelaide.