Alankrita Sharma

Alankrita Sharma is a seasoned professional in Customer Experience and Analytics with a robust background in strategic planning, procurement, and financial analysis. Currently serving as a Quality Specialist in Customer and User Experience at Zupee since October 2021, Alankrita previously held the position of Customer Experience and Analytics Lead at CityMall. With extensive experience at Oriflame Cosmetics as Assistant Manager in Customer Experience and Procurement, Alankrita has demonstrated proven abilities in customer retention, cost analysis, negotiations, and vendor management. Earlier roles include Cost Control Analyst at Aircel and multiple positions at Airtel, including Cost Benefit Analyst, Transition Manager, Process Developer, and Process Specialist. Alankrita holds an MBA in International Business from Amity University.