Zurich Insurance
Raul Zambrano serves as the Head of Digital Product & Delivery and Head of Customer Experience at Zurich Global Ventures, focusing on transforming transactional buyers into long-term Zurich customers across the EMEA market. With extensive experience in project management and innovation, Raul co-founded MyLife by Zurich Insurance, launching Family Safety services in the Asia Pacific. Past roles include Senior Propositions Delivery Manager, Project Lead at Zurich Innovation Lab, and Global Project Portfolio Manager, where responsibilities encompassed leading innovative initiatives and managing strategic project portfolios. Previous experience includes serving as an Innovation Project Portfolio Manager at ACCIÓ for the Regional Government of Catalonia and working as a Telecommunication Engineer at K2Ingenieros. Raul holds multiple certifications in product management and an MBA from UPF Barcelona School of Management, enhancing a solid foundation in telecommunication engineering.
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Zurich Insurance
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Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.