Zwift
Alan Z. currently serves as the Senior Manager of Community Support at Zwift, where responsibilities include designing and documenting member support processes, analyzing workflows to enhance the support experience, and making recommendations for external tool enhancements. Prior to Zwift, Alan held multiple positions at RED Digital Cinema, culminating in the role of Director of Customer Experience, where leadership focused on driving growth through global support initiatives. Alan also managed product development for the RED RANGER camera system and led a global support team, ensuring high-quality customer service. Alan's career began at Technicolor as a Vault Technician. Alan holds a Bachelor’s Degree in Economics from Boston College.
Zwift
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Zwift is the app that makes indoor training fun. Connecting cyclists and runners around the world, Zwift mixes the intensity of training with the immersive and engaging play of gaming. Ride or run virtual worlds with a community that motivates you at every mile.