ZXP Technologies
Eric A. has a diverse work experience in the field of IT. Eric started their career as a Retail Sales Representative at Cricket Communications in 2011, where they focused on selling wireless phones service plans and accessories. In 2012, they worked as an IT Associate at Sof-Tek Solutions, followed by a role as an IT Services Intern at Thomson Reuters. At Thomson Reuters, Eric provided first and second level support to over 100 local and remote users in a Windows 7/Office 2010 environment. Eric also gained experience in managing user accounts and group policies in Windows Active Directory.
From 2014 to 2015, Eric worked as a Desktop Support Specialist at Summit Financial Printing, LLC. In this role, they provided desktop support and assistance with network administration. Eric was responsible for supporting PC workstations, laptops, smartphones, VoIP desk phones, production printers, and other related devices. Eric also handled troubleshooting, domain migrations, and worked alongside the Infrastructure Engineer during outages and maintenance.
Eric's next position was as an IT Critical Infrastructure Engineer-Contractor at United Airlines from 2015 to 2017. Eric played a key role in ensuring the smooth functioning of critical infrastructure systems. Their responsibilities included troubleshooting, maintenance, and support.
In 2017, Eric joined DYONYX as a Service Desk Analyst, where they provided support to end-users and resolved technical issues. Currently, Eric is working as an IT System Administrator at ZXP Technologies, where they are responsible for overseeing and maintaining the company's IT systems.
Throughout their career, Eric has gained expertise in various areas such as desktop support, network administration, troubleshooting, and user support. Eric has consistently demonstrated their ability to handle technical challenges and deliver excellent customer service.
Eric A. attended North Shore Senior High School from 2000 to 2004, and graduated with a Diploma. Eric then pursued further education by enrolling in Westwood College-Houston South from 2009 to 2010, where they earned an Associate's degree in Computer Systems Networking and Telecommunications. Later, they attended San Jacinto College from 2012 to 2014, focusing on IT Security as their field of study.
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ZXP Technologies
ZXP was first established by a predecessor Company, in 1928 for the purpose of packaging agricultural products. Between 1960 and 1980, agricultural products were gradually replaced by automotive fluids, lubricants, and other chemicals. In 1983, the majority of the older wooden buildings on site burned, and all were replaced with modern steel buildings, creating the complex presently on the site today. ZXP Technologies specializes in manufacturing high performing, application-specific lubricant-based products. All products are manufactured to meet or exceed stringent industry specifications and customer specific standards. Services extend well beyond blending and packaging to include custom formulating, finished products, private-label assistance, and bulk shipping. Many of the leading lubricant and chemical companies have entrusted ZXP to blend and package their premium products and top selling brands. The customer base is a collection of the most demanding, quality conscious, service-centric companies in the world. Eight out of the top 10 lubricant and chemical companies in the world are ZXP customers. Our Vision is: "Be the first choice to manufacture great brands"