Angel Richardson

Angel Richardson has over a decade of experience in training and development, currently serving as Senior Manager (Global Training Lead) at [24]7.ai since September 2011. Responsibilities include leading training initiatives, identifying learning needs, and developing customized training solutions. Previous positions at [24]7.ai encompassed managing performance, creating learning paths, and executing training needs analysis. Prior to [24]7.ai, Angel worked at Media Travel Technologies from April 2003 to January 2009, progressing through roles from Member to Team Leader, overseeing customer support operations and enhancing the customer experience while managing a team. Highlights include leading special projects and implementing training strategies that improve productivity and capability in various organizational contexts.