Michael Cassidy

Service Delivery Manager at 2degrees

Michael Cassidy serves as a Service Delivery Manager at 2degrees since June 2022, following a similar role at Vocus Group New Zealand from March 2019 to June 2022. Prior experience includes managing gaming technology operations for the Department of Internal Affairs, where responsibilities included overseeing IT system security and resilience. Michael's career also encompasses IT management positions at organizations such as Drivers Jonas, Yahoo Europe, and PictureTel, alongside early roles at the Department for Work and Pensions. Michael holds a Master of Science in Analysis, Design and Management of Information Systems from The London School of Economics and Political Science and a Higher National Diploma in Computer Studies from Farnborough College of Technology.

Location

Wellington, New Zealand

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2degrees

2degrees is a full service telecommunications provider. We launched in 2009, significantly lowering the cost of mobile for Kiwis, but we've actually been around a little while longer. Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. Since then, we’ve been busy. We have built a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP (Snap), and now offer internet services as well as mobile to Kiwis across the country. We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.


Employees

1,001-5,000

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