Thalita Barros

Thalita Barros is an experienced IT professional with a focus on network analysis and monitoring, currently serving as Analista de redes e monitoramento at 9net TI, Telecom e Serviços since November 2020, where responsibilities include first-level OS support, server monitoring, ticket management, and SLA process implementation. Previously, at Sonda IT from May 2014 to April 2020, Thalita worked as Analista de Suporte Jr., leading a Ticket Manager team and managing network link monitoring for fast food restaurants. Other roles include Analista de Monitoramento at TM Solutions, Operadora de Infraestrutura Jr. at Capgemini, and technician positions at ISS Facility Services A/S and Worktime Assessoria Empresarial Ltda. Thalita holds a degree in Technology in IT Management from Uninove - Universidade Nove de Julho, completed in 2022.