accesa.eu
Vlad Mancescu is an experienced IT professional specializing in application and technical support with a strong background in Level 2 support roles. Currently serving as an Application L2 Support Engineer at Accesa.eu since June 2022, Vlad previously worked at IBM, Akka Technologies, Vodafone, Wipro Limited, and Accenture, gaining extensive expertise in IT service desk operations and support coordination, particularly in environments requiring proficiency in German. Vlad's career also includes roles in customer service and sales, and a foundational experience as a QA Tester at Electronic Arts. Educationally, Vlad holds a Bachelor's degree in Foreign Languages and Literatures from Colegiul National Ion Luca Caragiale.
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accesa.eu
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Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea, Bucharest, Timisoara and Munich and 19 years of experience in turning business challenges into opportunities and growth. A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions. With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.