Jessica Gallagher

Jessica Gallagher is an experienced professional in customer experience and success, currently serving as the Head of Customer Experience at Accu since August 2019, following their tenure at JLA Group where Jessica held multiple roles including Customer Success Manager and Total Care Contract Manager from January 2015 to August 2019. Prior to that, Jessica spent nearly a decade at Sainsbury's in various positions including Customer Service Manager and Commercial Team Lead, showcasing strong leadership, compliance management, and customer relationship skills. Jessica Gallagher began their career in customer service at World Peace Cafe, where foundational skills in team collaboration and customer interaction were developed. Educational background includes studies at Leeds Arts University and Rishworth School.