David Parsons

David Parsons is a Technical Support Engineer at Action1 since May 2024, with a diverse background in IT and support roles. Previously, David served as Service Desk Manager and Deskside Support Specialist at Forward Thinking Technology Solutions from November 2022 to March 2024. Prior experience includes roles such as RAAN Compliance Facilitator at Putnam County School District, Business Support Manager at St. Johns River Water Management District, and IT Support Coordinator at St. Johns River State College. David's career began as a Customer Support Technician at St. Johns River Water Management District and included a tenure as a Crime Analyst at Palatka Police Department. Educational credentials include a Bachelor's degree in Communications with a focus on Public Relations from the University of North Florida and an Associate of Arts degree in General Studies from St. Johns River State College.