Sirisha Madapalli

Sirisha Madapalli is a seasoned technology professional with a diverse background in client technical support and application lifecycle management. Currently serving as a Client Technical Support Engineer at Fiserv since August 2025, Sirisha enhances production support utilizing tools such as Splunk, Dynatrace, and ServiceNow. Previous roles include Application Support Engineer at AT&T, Project Support Coordinator at Cloudium Software, and Project Manager at HCLTech, where expertise in incident management and project oversight was demonstrated. Notable experience also includes serving as Team Lead/Scrum Master at Accenture, driving improvements in technology design and automation, and working as a Project Analyst at Wipro Limited, focusing on the development of an Oracle product module. Sirisha holds a Bachelor of Technology in Computer Science from Jawaharlal Nehru Technological University, Hyderabad.