Agilix Labs, Inc.
Brian Williams currently serves as the Customer Support Manager at Agilix Labs, Inc., overseeing customer needs and account management through the Zendesk ticket system since February 2015. Previously, Brian held the position of Lead Technical Support Analyst, providing support and training to educational leaders globally, enhancing the use of SaaS products Buzz and Dawn, and achieving a 100% personal customer satisfaction rating from 2016 to 2018. Brian's extensive experience includes roles as a Technical Support Analyst at Realtypath LLC, an Encapsulation Machine Operator at Equinox Nutraceutical, and various positions in computer and technical support. Academic credentials include a Bachelor's degree in Computer Information Technology and an Associate of Science Degree from Brigham Young University - Idaho, alongside earlier education from Chemeketa Community College and McNary High School.
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Agilix Labs, Inc.
Agilix provides cloud-based education products and services based on it's xLi, the Extensible Learning Infrastructure.