AirAsia
Frank is responsible for ground operations, regulatory affairs, government relations, and business development in China market.
Frank joined AirAsia as Duty Executive in 2008 and led the team to set up the Guangzhou station. Shortly after a successful inauguration of the Guangzhou station, he got promoted to Station Manager. In the following years, in addition to managing AirAsia’s largest station in China, he continued to lead AirAsia’s expansion, set up Shantou Station and supported the establishment of Kunming Station, Nanning Station and Xi’an Station, etc.
In 2017 Frank was appointed Head of China Ground Operation, overseeing all AirAsia stations across China to ensure smooth operation, safety compliance and guest services of more than 400 weekly flights. During his tenure in this role, he extended AirAsia’s footprints to another eight new stations in China, totaling 20 stations. He was also an advocate for digitalisation of China ground operations. He launched our first self-handle station in China and installed self check-in kiosk at eight stations.
Over the past 14 years, Frank has been a true embracer of AirAsia values. He was one of the winners of AirAsia’s inaugural Allstar Values Ambassador Awards in 2019, which recognizes those who work hard behind the scenes, making miracles happen every day.
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AirAsia
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AirAsia is a leading low-cost airline that primarily operates in the Asia-Pacific region. They started out as Fly Asian Express in 2006 by serving rural areas of Sarawak and Sabah with turboprop aircrafts before rebranding to AirAsia in 2007. While they mainly operate out of the Kuala Lumpur airport, AirAsia services 26 destinations in Singapore, Bali, Sapporo, Tokyo, Osaka, Nagoya, Fukuoka, Seoul, Busan, and many others across Asia and the US. Their core fleet consists of the 39 Airbus A330. They are passionate about their business model having the lowest unit cost base of any long-haul airline in the world. In addition to their low-cost airline offering, other services include AirAsia Ride, Pocket, ikhlas, Money, Xpress, Health, Food, TravelMall, and many others that promise a quick and easy delivery at a low cost.