Tara Bunch

Global Head of Operations at Airbnb

Tara Bunch oversees Airbnb’s Community Support, Trust, and Payments teams, responsible for supporting hosts and guests in over 220 countries and regions, and payments in 63 currencies.

Prior to joining Airbnb, Tara spent eight years at Apple where she was most recently Vice President of AppleCare, the company’s technical support and repair organization that reaches billions of consumers worldwide. Before that, Tara managed the global team responsible for all of Apple’s Customer Service operations, including the Apple Support website and Support App, and AppleCare extended warranty and insurance plans.

Tara holds an MBA from Santa Clara University and a BS in Mechanical Engineering from the University of California, Berkeley.

Location

Los Angeles, United States

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Airbnb

2096 followers

Founded in 2008, Airbnb started out as a simple idea. The two founders, Brian Chesky and Joe Gebbia were desperately trying to make rent in San Francisco. To raise money, they strategically rented out their air mattresses to attendees of a major conference in the area. This is where the name "Air Bed and Breakfast" is derived from, and would soon become the well-known industry disruptor "Airbnb". Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. The platform has grown to 4 million hosts who have opened their homes to 1 billion guests around the world with their most popular destinations being in Kissimeee FL, NYC, LA, Davenport, FL, San Diego, Atlanta, Austin Texas, and many more. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Through their technology, they facilitate the connection and renting process between the hosts and travelers, however, do not actually own any of the rented out spaces themselves. Although they are known mostly for their lodging services and unique housing options, they also provide online experiences or in-person meet ups and community relief services. These two offerings became especially prevalent during the COVID-19 pandemic as well as other natural disasters that occurred around the world where housing options quickly became scarce. Today, Airbnb's headquarters are in San Francisco where the simple idea started. They have additional offices in LA, NYC, Berlin, and Paris with plans to expand in Atlanta. They will continue to widen their global footprint to accommodate guests around the world.