Ada Ramos Cairós

Ada Ramos Cairós is a Senior Customer Support Agent at Aircall, with a strong background in customer care and event management. Prior experience includes roles as a Customer Care Specialist, Event Coordinator Assistant at Navartur Feria Internacional de Turismo y FoodTreX Spain, where responsibilities involved managing attendees and CRM, and as a Corporate Travel Consultant for Club Travel – HRG Ireland, providing travel assistance to high-level executives. Previous experience also includes positions as a Sales Assistant at Stradivarius and a Tourist Guide at Casa Museo Pérez Galdós. Ada holds a Master's degree in Tourism and Travel Services Management from Universidad Carlos III de Madrid and a Bachelor's degree in Modern Languages from Universidad de Las Palmas de Gran Canaria, supplemented by an Erasmus+ International Exchange at Universidade Nova de Lisboa.