Kira Zoschke

Kira Zoschke has extensive experience in customer experience and quality assurance, currently serving as Team Lead Quality Assurance & B2E (CX) and Team Lead Customer Experience at Urban Sports Club since January 2019. Previous roles at Urban Sports Club include Customer Experience Agent / Expert Interfit (B2B). Earlier professional experience includes positions as Junior Project Manager and Trainee at concept m research + consulting GmbH from September 2016 to December 2018, and freelance Projektmitarbeiterin at Consulimus AG from June 2014 to August 2016. Additional internships were completed at concept m research + consulting GmbH, IMW-Köln GmbH & Co. KG, and other firms. Kira Zoschke holds a Bachelor of Arts in Medien- und Wirtschaftspsychologie from HMKW University of Applied Sciences for Media, Communication and Management, obtained in 2016.