AESO
Frederic Lague is a seasoned technical support professional with extensive experience in providing first and second-level support across various platforms including Windows, Mac OS, and Linux. Currently serving as a Service Desk Specialist at AESO since December 2019, Frederic manages hardware and software inventory and offers client troubleshooting assistance. Prior roles include System Analyste at Sharework by Morgan Stanley, where responsibilities included documentation and general network administration, and a Technical Support role at Suncor, where Frederic successfully handled critical issues and contributed to meeting room management projects. Frederic's career began with contract work providing technical support to several organizations, where skills in software installation and hardware support were developed and refined.
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AESO
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The Alberta Electric System Operator (AESO) manages and operates the provincial power grid. We're a not-for-profit organization serving in the public interest. We work with industry partners and the government to make sure reliable power is there when you need it. Whatever changes happen in the world, Albertans can rely on us to manage the electricity markets and meet your energy needs. From integrating renewable energy into your life to developing the grid, the future for electricity in Alberta looks bright. What do we do Manage and plan the power grid 24 hours a day When you need power, you expect it. We work with industry partners to keep electricity flowing throughout the province. Our system controllers balance supply and demand 24/7, making sure four million Albertans have power when they need it. Manage and operate the energy markets In Alberta, companies own generation, transmission and distribution facilities. We dispatch the power sold by generators, using the lowest-priced electricity first and then the next lowest until the need for power has been satisfied. We also enforce transmission tariffs and regulations, keeping the market fair and open for everyone. Plan the future of the system and its infrastructure As Alberta grows, so does its need for electricity. We plan ahead and expand the grid, ensuring the right transmission lines are built as efficiently as possible. As the province moves away from coal-fired power plants, we're enabling investment in renewable energy. In everything we do, our eye is always on the future.