Rebecca Jones

Rebecca Jones is an accomplished IT professional with a robust background in application support, client success, and technical services. Currently serving as a Senior Application Support Officer at Alcidion since February 2023, Rebecca previously held key roles at Citadel Health as Customer Success Lead and Application Specialist, and at Clinic to Cloud as a Client Support Specialist focusing on SAAS applications. With earlier positions including Senior Technical Officer at Pinnacle IT and Information Systems Manager at Brisbane Girls Grammar School, Rebecca has extensive experience in implementing and supporting various technical solutions, managing complex projects, and enhancing client satisfaction through effective communication and problem-solving. Academic credentials include a Diploma of Multimedia and a Bachelor of Applied Multimedia, further bolstering a comprehensive skill set in technology and support services.