Alida
Engineering · Full-time · Toronto, Canada
Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like BuzzFeed, LinkedIn, and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.
The Team Our product team in our Toronto HQ is responsible for building solutions to enable our customers to deliver exclusive interactive experiences to their customers. These solutions enable our customers to access hard to reach audiences and build trusted relationships.
Our team works at a fast pace, loves to collaborate, and is relentlessly focused on delivering experiences, not just features. We strongly believe in the following principles:
- All for one. We win working as a team. Team productivity trumps individual productivity. We go out of our way to help each other. - Design first. We talk to our customers, and design solutions to meet their needs. - Ship It. We're all makers/builders. We believe in finishing, delivering, then iterating.
The Job As a developer on our team, you’ll work in an agile environment developing our SaaS application that helps hundreds of the world’s top brands make their products and services better. You'll play an active role in building the next generation of our platform using some of the latest technologies. We’re building a next generation customer experience platform to enable users to interact with brands they love, gain access to inside information, and drive loyalty.
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Alida
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Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. With the Alida Total Experience Management (TXM) Platform, leading brands like HBOMax, Adobe, Red Bull, and J.Crew turn their customer truth into action to power exceptional customer, employee, product, and brand experiences. Founded over 20 years ago, Alida helps the world’s largest brands improve their total experience with its team of 500+ experts across 11 countries.