Alida
Julia Nathanson is a seasoned professional with a diverse background in product support, marketing, and customer solutions. Currently serving as Principal Solution Advisor at Alida since April 2014, Julia focuses on delivering tailored product support to foster customer loyalty. Previous roles include Senior Product Marketing Manager, Principal Solution Engineer Team Lead, and Senior Solution Engineer within the same company, as well as positions at mindSCOPE Staffing Software, C. J. Stafford & Associates, Austin Rehab, AOL Canada, and Smart Set. Julia holds an education from Ryerson University and Forest Hill C. I.
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Alida
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Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. With the Alida Total Experience Management (TXM) Platform, leading brands like HBOMax, Adobe, Red Bull, and J.Crew turn their customer truth into action to power exceptional customer, employee, product, and brand experiences. Founded over 20 years ago, Alida helps the world’s largest brands improve their total experience with its team of 500+ experts across 11 countries.