Almaden Ai.
Anderson de Souza Santos possesses extensive experience in IT support and quality assurance, currently serving as a Quality Assurance Analyst at Almaden AI Brasil since July 2019, where responsibilities include quality control and testing of solutions developed by Automatos. Previous roles include IT Support Analyst for backend and frontend applications, managing Linux and Windows servers, and providing on-site support at various institutions such as Carrefour Brasil and Banco Votorantim. Anderson's career began in 2007, progressing through various support and consulting roles across multiple companies, demonstrating a strong background in resolving technical issues, managing IT environments, and implementing software solutions. Educational qualifications include a degree in Network Infrastructure and a technical certification in Computer Science.
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Almaden Ai.
Headquartered in Menlo Park, California, Almaden has more than 300 customers and 3 offices worldwide. Its Collective IQ (CIQ)™ is the first product that continuously learns and enhances the digital experience of end-users to increase satisfaction, productivity, and results. Collective IQ™ takes advantage of deep knowledge and machine learning fromintegration with third-party applications for productivity, collaboration, IT Service and Asset Management, and more.