Almosafer
Waseem Shalaby has a diverse work experience history. Waseem started their career in 2010 as a Sales Advisor at Ibdaa for human development and later moved on to work as a Sales Advisor at Wpromote. In 2011, they became a Contact Center Supervisor at Expedia, Inc. and later moved to Teleperformance Egypt in the same role. In 2013, they briefly worked as an Operations Manager at Innovation Insights before joining Etisalat UAE. Waseem then transitioned to Almosafer in 2015, starting as a Growth and Revenue Manager before being promoted to Business Development Manager and then to Customer Experience Senior Manager. Currently, they hold the position of Director Customer Experience at Almosafer.
Waseem Shalaby has a diverse education history. Waseem obtained a Master of Business Administration (MBA) degree with a focus on digital transformation from Paris ESLSCA Business School, from the start of 2020 until the end of 2023. Prior to that, they earned a Bachelor's degree in B.A. from Ain Shams University, with a duration of study from 2004 to 2014. Additionally, they hold a Bachelor's degree in Business Administration and Management, General, also from Ain Shams University.
Furthermore, Waseem Shalaby has acquired several additional certifications to further enhance their skill set. In 2015, they completed a Social Media Diploma from eMarketing Egypt. Waseem also received the TICO certification from the Travel Industry Council of Ontario (Ontario's Travel Regulator) in April 2011. Moreover, in March 2009, they obtained an NLP Diploma from CTCHD. Lastly, Waseem Shalaby has a diploma in consultative selling from CTCHD, but the specific details regarding the month and year of completion are not provided.
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Almosafer
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Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company Elevating the journey for travellers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset and travel advisory. Through powerful and world-class technology platforms, central sourcing and fulfillment capabilities and data-driven decision-making, Almosafer elevates travel experiences through multiple businesses operating under the Almosafer umbrella: Almosafer, the Middle East’s leading travel brand, offers consumers seamless user experiences for domestic and international travel bookings through its omni-channel offerings. As a dedicated service solution, Almosafer Concierge addresses the needs of VIP and high-end clients through bespoke services. Almosafer Business, a dedicated service solution, caters to corporate & government entities. Discover Saudi is the Kingdom’s leading Destination Management Company, specialising in inbound travel, online distribution and MICE solutions. Mawasim is a Hajj & Umrah tour operator, offering high-quality end-to-end travel arrangements and simplified sourcing for external agents in key international source markets. Almosafer Activities, the first-ever holistic tours and activities platform for the Saudi market, offering things to do across the Kingdom for travellers from Saudi Arabia and beyond.