American Express
Alan Gallo is a well-reputed executive with deep experience spanning Finance, Strategy, Business Transformation, M&A and the payments industry. During his 30+ years at American Express, Alan has come to be considered an outstanding and inspirational leader, having led global teams of up to 2,000 employees. Alan currently serves as the Chief Audit Executive and head of the Internal Audit Group, providing strategic leadership on internal and external audit, compliance, and risk matters. Alan reports functionally to the Audit and Compliance Committee of the company’s Board of Directors, and administratively to Chairman and CEO Stephen J. Squeri. Alan is also a member of American Express’ Executive Committee, which consists of senior leadership responsible for developing the Company's strategic direction.
Previously, Alan led Global Business Services, where he oversaw procurement and supplier management, real estate and workplace experience, training for customer service representatives, as well as sales support and insights. Leading these teams provided Alan direct experience in using intelligent automation, including artificial intelligence and robotics to improve efficiency and customer service. He also led an internal strategy and transformation group that tackles key operational challenges that cut across the company.
Alan has also held a variety of senior positions in Finance, serving as a divisional CFO for the company’s consumer and commercial payment businesses, prepaid and digital wallet groups, operating functions including technology and customer service, travel services and international banking. He also served as the head of Corporate Planning where he led the company’s business planning process.
Alan is passionate about supporting the community and serves on the boards of Brooklyn Community Services and The League Education and Treatment Center, both of which are Brooklyn-based non-profit organizations. He also serves on the New York Leadership Council of the Nature Conservancy.
Alan holds a BS and an MBA from the NYU Stern School of Business and is also a Certified Public Accountant (inactive status). He currently serves as Chair of the Alumni Council for NYU Stern, and previously served as the Council’s Development Committee Chair. In 2010, he was awarded the Stern School of Business Distinguished Beta Gamma Sigma Alumnus from NYU.
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American Express
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American Express is an integrated payments company. They provide credit and charge cards to consumers, small businesses, mid-sized companies, and large corporations. Additionally, they offer products and insights to aid in business success. They are one of the largest financial services corporations in the world. As a global business, they cater to various customer groups through mobile and online applications, affiliate marketing, customer referral programs, third-party serve providers, business partners, direct mail, telephone, in-house sales, and direct response advertising. Their customers consist of consumers, travelers, businesses, merchants, and partners. With each customer, American Express works to amplify the power of every transaction. Their global headquarters is based in NYC, however, they operate in over 110 countries with 55 total office locations worldwide. They estimate around 60,000 colleagues are stationed around the world. American Express primarily engages in three operating segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. They function together through their Integrated Payments Platform. Their Integrated Payments Platform allows American Express to analyze information on Card Member spending and build analytical tools to underwrite risk, reduce fraud, and provide targeted marketing for merchants. Their card-issuing business offers a broad set of card products to a diverse consumer and commercial customer base. Their merchant-acquiring business builds and manages relationships with merchants that choose American Express cards. This includes signing new merchants to accept their cards and handling servicing for merchants. Lastly, their Card Network Business establishes and maintains relationships in 103 countries with third-party banks to extend the reach of their global network.