American Express
Christina McClellan, MBA, currently serves as Director of the Global Client Group - Retail at American Express, having joined the company in November 2017. In this role, Christina manages a $3B portfolio, focusing on strategy development, partnership management, business development, marketing, contract negotiations, and business insights. Previous positions at American Express include Senior Client Manager in Global Merchant Services and Senior Consultant in Global Business Consulting, where Christina contributed to substantial spend retention and new asset acquisition. Prior experience encompasses roles as Chief of Staff to the Chief Medical Officer at Memorial Sloan Kettering Cancer Center, Finance Manager at the same institution, Business Development Manager at Intellisphere, LLC, and Wealth and Business Development Manager at Morgan Stanley. Christina holds an MBA from NYU Stern School of Business and a BA in Psychology and Government and Politics from the University of Maryland.
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American Express
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American Express is an integrated payments company. They provide credit and charge cards to consumers, small businesses, mid-sized companies, and large corporations. Additionally, they offer products and insights to aid in business success. They are one of the largest financial services corporations in the world. As a global business, they cater to various customer groups through mobile and online applications, affiliate marketing, customer referral programs, third-party serve providers, business partners, direct mail, telephone, in-house sales, and direct response advertising. Their customers consist of consumers, travelers, businesses, merchants, and partners. With each customer, American Express works to amplify the power of every transaction. Their global headquarters is based in NYC, however, they operate in over 110 countries with 55 total office locations worldwide. They estimate around 60,000 colleagues are stationed around the world. American Express primarily engages in three operating segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. They function together through their Integrated Payments Platform. Their Integrated Payments Platform allows American Express to analyze information on Card Member spending and build analytical tools to underwrite risk, reduce fraud, and provide targeted marketing for merchants. Their card-issuing business offers a broad set of card products to a diverse consumer and commercial customer base. Their merchant-acquiring business builds and manages relationships with merchants that choose American Express cards. This includes signing new merchants to accept their cards and handling servicing for merchants. Lastly, their Card Network Business establishes and maintains relationships in 103 countries with third-party banks to extend the reach of their global network.