Madison Soule-Pierce

CX Project Team Manager at Andersen

Madison Soule-Pierce is an experienced professional with a robust background in customer experience (CX) and project management. Currently serving as the CX Project Team Manager at Andersen Corporation since February 2019, Madison leads the inaugural Voice of the Customer (VOC) team, focusing on feedback collection and enterprise-wide improvement initiatives. Previous roles at Andersen include founding the VOC team, managing high-impact software implementation projects, and collaborating on change management and training efforts. Prior to Andersen, Madison worked as a Project Manager Consultant at Boom Lab and as a Digital Project Manager at Star Tribune, where Madison conducted audits to enhance customer service systems and implemented solutions to improve customer experience. Madison holds a Bachelor of Arts degree in Communications & Journalism and Justice & Peace Studies from the University of St. Thomas.

Location

Minneapolis, United States

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Andersen

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For more than 115 years, Andersen has designed, manufactured and marketed premium windows and doors. They have helped their customers craft their dreams into reality with design solutions for every style. Self-expression is at the core of their company and lives in the spirit of their customers and pro partners. Together, they align to bring more life and love into every home.


Employees

5,001-10,000

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