Steven Noon

Steven Noon currently serves as the Director of AI Operations at AppFolio, Inc., where responsibilities include overseeing the long-term strategy and daily operations of teams supporting AI-powered products. Previously, Steven was the Senior Manager of Customer Service at Western Digital, managing global contact centers and ensuring exceptional customer care. Prior to that, Steven held the position of Support Operations Director at DELL, leading a 37-person international team and integrating support operations across acquisitions. Steven also worked at Quest Software, where roles included Technical Support Operations Director, focusing on support application management and successful integration of multiple acquisitions. Steven holds a Bachelor of Arts in Economics with a minor in Management from UC Irvine.