JD

Jordan Diffenderfer

Customer Success Specialist at Applied Innovation

Jordan Diffenderfer is a highly accomplished sales professional with extensive experience in customer success and account management. Currently serving as a Customer Success Specialist at Applied Innovation since March 2019, Jordan has achieved numerous accolades, including the DAYTONA Club, Platinum Club, and President's Club in multiple years, while tripling territory growth and significantly expanding service offerings for existing customers. Prior experience includes roles at Nielsen as a Bilingual Field Representative, where Jordan earned accolades such as Impact Player of the Year and maintained high sales performance, and as an Account Manager at B.A.P., Inc. A background in bilingual customer service and education as a tutor in Spanish and Italian complements Jordan's professional skills. Jordan holds an MFA in Creative Writing from Ashland University and a BA in Spanish, Italian, and Business from Saint Mary's College.

Location

Grand Rapids, United States

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Applied Innovation

Building on more than three decades of experience, Applied Innovation is here to help your organization grow. Our passion for service shines in our technology, imaging, and automation solutions. Our locations in Michigan, Indiana, Ohio, and Florida are home to over 500+ team members, our world-class technology partnerships, and unique Customer Loyalty Center. With our ever-ready team of experts and proven, best-in-class technologies, Applied Innovation is your partner in the office, in the cloud, or wherever your business gets done.


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Employees

201-500

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