Ardoq
Josh T. is a highly skilled technical support professional with a robust background in team leadership and customer satisfaction. Currently serving as the Technical Support Team Lead at Ardoq since August 2021, Josh has successfully led a global team, achieving near 100% customer satisfaction and significantly improving support workflows to minimize response times. Prior experience includes roles at Alert Logic as a Professional Support Analyst, Queue Manager, and Support Analyst, as well as serving as Support Analyst Manager at Curry College. Josh began a career in technology education as an Instructor at iD Tech Camps. Holding a Bachelor's degree in Information Technology from Curry College, completed in 2019, further reinforces Josh's expertise in the field.
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Ardoq
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Ardoq is bridging the gap between the business and IT. They do this by providing a single platform to enable the entire organisation to contribute to documentation. Their tools help simplify the documentation of software, business process, and requirements. Ardoq is a dynamic, data-driven tool for Enterprise Architecture. Our software helps organizations and businesses implement and execute change across their projects, strategies, processes, applications, infrastructure, and capabilities. With Ardoq, fresh data creates a dynamic overview that provides insights for better decisions. Through the aid of dashboards, interactive visualizations and diagrams, users can focus time on understanding interdependencies between technology and people, and less time documenting. Ardoq is a bold, caring and driven company with a mission to empower our customers to drive value through successful change.