Arise Virtual Solutions
Santosh Das currently serves as Vice President CS & Country Head at Arise since May 2024. Prior to this role, Santosh held the position of Senior Vice President Operations at VCOSMOS from January 2023 to May 2024 and served as Senior Director of Operations at TaskUs from May 2020 to January 2023, where the company is recognized for innovation and exceptional customer care solutions. Santosh's earlier experience includes roles as Assistant Branch Manager and Vice President Customer Service at Teleperformance India from July 2010 to August 2022. Santosh holds a Bachelor of Business Management degree from New Horizon College of Management, completed between 2002 and 2005.
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Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.