Arise Virtual Solutions
Virginia Vega is an experienced customer success manager with a strong background in sales performance management. At Arise Virtual Solutions Inc. since November 2015, Virginia has focused on managing sales performance for clients and providing support to performance facilitators to ensure independent businesses meet their performance metrics. Previously, Virginia worked at Comcast from August 2011 to November 2015, overseeing the Spanish Call Center of Excellence, where sales performance was driven through coaching and team development. Virginia's career also includes a significant tenure at Royal Caribbean Cruise Line LTD as a sales manager, responsible for managing a direct sales call center, recruiting talent, and leading personnel to achieve sales goals. Virginia holds a Bachelor's degree in Liberal Arts and Sciences from Florida International University and an Associate of Arts degree in Business from Miami Dade College.
Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.