James Carter

James Carter is a seasoned professional with extensive experience in service delivery and client management across various organizations. Currently serving as a Service Delivery Manager at ASIC since March 2021, James manages a team of 15 while also overseeing Call Centre and IT Service Management solutions. Previous roles include General Manager of Client Services at Virtuelle Group, where James improved customer experience, and Cloud Support Manager at Interactive Pty Ltd, where project management and team expansion were significant achievements. James has held key positions at Telstra, Correct Solutions, Insight IT, Rubicor Group Ltd, Canon Australia, Ray White, and the Office of the Fair Work Ombudsman. James's educational background includes attendance at Western Sydney University.